Terms of service

Floralogue Terms of Service Summary

  • Eligibility: You must be at least 18 years old (or the age of majority in your jurisdiction) to use our services or make a purchase.
  • Pricing & Payment: Full prepayment is required. The listed price includes taxes, duties, and shipping fees.
  • Shipping: Production takes 1–5 business days, with an approximate shipping time of 15 business days.
  • Returns & Refunds: For non-defective items, a 7-day refund window is available, and you are responsible for return shipping costs. For defective or damaged items, please report the issue within 48 hours of delivery to qualify for free return, refund, or replacement.
  • Handmade Variations: Slight differences in craftsmanship or color are normal and do not constitute defects.
  • Intellectual Property: All website content and custom designs are the property of Floralogue; unauthorized use or reproduction is prohibited.

The full Terms of Service apply to all purchases and use of our services.